COVID-19 Protocols


 

EFFECTIVE WEDNESDAY, MARCH 25TH


Due to the extenuating circumstances surrounding COVID-19, 
we are closing our doors, hoping to reopen by April 15th following Gov. Scott's "Stay Home, Stay Safe" executive order. 
 
While everyone's doors are shut, if you can, please support us and our fellow local small businesses by shopping onlineIf you cannot find a product you need on our website because it has traditionally only been sold at our flagship store, please contact us at info@ceresremedies.com and we will assist you.


Our top priority is and will always be the safety and well-being of our customers and staff. The current events surrounding COVID-19 have prompted us to take precautions to reduce exposure to this virus. 

 
What we are doing as an organization
to protect our community:

Employees are instructed not to come into work if they are sick. We have implemented protocols that instruct any individual who has developed symptoms or come into contact with anyone affected by the virus to follow the CDC/Department of Health guidelines. We have updated our standard operating procedures to include increased sanitation of frequently used surfaces such as doorknobs, countertops, card readers, hand sinks, etc. and have removed self-serve testers – though you can still try out products with the assistance of a sales associate. We are restricting non-essential travel between locations for staff and limiting outside vendor access to our production and distribution facilities.

We are carefully monitoring all advisories from the VT Department of Health, the Center for Disease Control (CDC) and World Health Organization, and will adjust our safety strategies as needed.


Things to note:

  • Our Middlebury location will be closed until further notice, open only to Southern Vermont Wellness registrants. These registrants can still purchase Ceres products at the dispensary.
  • Our Brattleboro location will remain open with the drive-thru only to reduce person to person interaction. The public can still purchase Ceres products through the drive-thru.
  • Our Burlington location is closed until further notice.
  • Ceres products will be available at Champlain Valley Dispensary's location in South Burlington, open only to CVD registrants.
To help ease financial burden and encourage shopping online (which will reduce person to person interaction) use code SHOPCBDSAFE at checkout for 15% off your order. We are also offering free shipping to all of Vermont, and are continuing to offer free shipping on orders $75 or more to outside of the state. If shopping online is not an option for you, and you frequent our flagship store in Burlington, please give the store a call (1-833-237-3767 opt. 1) and we can set aside any products for you to expedite your time in the store.


What you can do to protect yourself
and our community: 
 
First and Foremost, stay home if you have developed symptoms or come into contact with anyone affected by the virus. In this instance, we advise that you carefully follow the CDC/Department of Health guidelines for reporting and self quarantine.

Use best practice when it comes to personal hygiene. Regular, thorough hand washing is critical to success. When the store is open, hand sanitizer will be made available at the register and we encourage its use upon arrival. If you need to cough or sneeze, always do so into your elbow or a tissue, and if possible, turn away from anyone who might be near you. Avoid touching your face as much as possible. 

Implement common sense social distancing when necessary. Again, we are asking all who are able to consider shopping with us online in order to reduce person to person interactions – your favorite CBD products can be delivered to your home by ordering through our Ceres website. If you are in Southern Vermont, utilizing the Brattleboro locations’s CBD drive-thru is a great idea. It is still open to the public. When the store is open, if you come in, maintain a reasonable distance between yourself and other people, and please refrain from handshaking. Our customer service representatives are always available by email at this time to support you in your use of CBD and all of the products we carry. Contact us at info@ceresremedies.com.

Be prudent and stock up. Plan ahead. Many people are choosing to stock up on groceries and household staples so that they can be prepared in the event of a home quarantine. This could also be an effective strategy for you to ensure access to your preferred CBD products for symptom relief. 
We realize that this may be an unnerving time for some. We feel deeply for those who have been affected, and are grateful to report that no one associated with our organization has contracted COVID-19.

We're so grateful for your support. A huge thank you goes out to all of the essential personnel out there, including our incredibly brave and compassionate team still keeping up operations at our HQ and our medical cannabis dispensaries. Please know we have put in place a variety of safety net options to help each and every one of our employees feel supported – we'll be talking more about that in our social media later on.  

Vermonters are rallying around each other even though current events have been very disruptive to everyday life. We're so proud to be a part of this community.

Thank you for your attention to this very important matter and thank you in advance for your efforts. Rest assured, if we become aware of any condition that affects the safety of our customers and staff we will address it immediately. We are confident that by working together and maintaining healthy channels of communication we can be best prepared for any challenges that lay ahead.

Stay tuned to this web page for more information and our social media @ceresremedies for any future updates. Please feel free to reach out to us with any questions or concerns at info@ceresremedies.com Please note, replying to phone messages may be delayed due to high call volume.